Refund policy
We want you to love your Life With Joy purchase. Because our journals are personal-use products, all sales are final unless your order arrives damaged, defective, or incorrect.
If there is a problem with your order, please contact us within 7 days of delivery at lifewithjoyofficial@gmail.com. Please include your order number and clear photos showing the issue.
If your claim is approved, we will arrange a replacement or refund as appropriate.
We cannot accept returns or exchanges for:
- Change of mind
- Journals that have been used or written in
- Damage caused after delivery
- Items purchased from another retailer or marketplace
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.